Frequently Asked Questions

Camping

How much can I expect my electricity consumption to be?

Each pitch has a 16 A (= 3680 Watt) Euro socket. The rate is € 0.60 / kWh. The average consumption is 3 - 4 kWh per day. This usually means that you have a fridge, a coffee machine, an electric kettle, and that you charge mobile phones and use lighting. On average, the costs are therefore € 1.80 to € 2.40 per day.

When you use electric heating, a boiler, air conditioning or floor heating, your consumption can be as high as approx. 8 - 20 kWh per day. At the reception desk we can inform you about your electricity consumption. Malfunctions are remedied between 9:00 am and 10:00 pm.

Wat betekent 10 Ampère voor mij?
What does a pitch with artificial grass mean for you?

On the spot of the awning / canopy there’s a piece of artificial grass that is 4 metres wide and 2.5 metres long. Because of this size, your awning usually completely covers the piece of artificial grass. It also means that there’s a fixed set-up for campervans, caravans, tents and pop-up campers. If your awning doesn’t completely cover the artificial grass, you may drive your steel tent pegs through the artificial grass.

You can put any mat you want on top of the artificial grass. Often our guests don’t put anything on top of it, because of the absorbing nature of the artificial grass. In front of the artificial grass you may only put a ‘grow-through mat’ (mat with actual holes), but preferably nothing. This ensures that your pitch will always stay green and clean!

Which TV channels do you have and what do I need to receive them?

In terms of TV channels, we cann't guarantee the channels we can offer as we are dependent on our provider in this regard. In order to view the channels, you need a TV with a DVB-t tuner. Analogue signals are no longer transmitted. If you have any doubts, please contact us.

Why are TV connections limited?

In order to keep our prices reasonable, we are unable to provide more than 30 pitches with a television signal. You can indicate this when booking if you are interested. Unfortunately, we cannot guarantee that these will still be available. Do you have a satellite dish? Please indicate this in advance so that you can get a pitch with satellite reception.

Renting

Are dogs allowed?

Dogs belonging to our campers are allowed. Also are dogs allowed in some accommodations, like the Berkenstudio and 4-person rental chalet with dog. Your dog(s) must be kept on a lead at all times. Even at your own pitch. This means that your dog(s) must be registered and must sleep on the campsite. Dogs of visitors are not allowed. Your own dog cannot come to visit either.

General

Are dogs allowed?

Dogs belonging to our campers, with the exception of those in rental accommodations, are allowed. Your dog(s) must be kept on a lead at all times. Even at your own pitch. This means that your dog(s) must be registered and must sleep on the campsite. Dogs of visitors are not allowed. Your own dog cannot come to visit either.

Can I arrive earlier than 2 p.m. or 3 p.m.?

If you wish to arrive earlier, you may be eligible for an early arrival. We are happy to check a day in advance if this is possible. If an early arrival is possible, you are welcome from 9am on the day of arrival.

An early arrival cannot be booked directly when booking, but can be added a day in advance at the earliest.

Cost of early arrival (if possible):

Campers: €5, to be paid on arrival.

Tent pitches: 7.50 to be settled on arrival.

Comfort, Comfort XL and Comfort pitches with private sanitary facilities: to be paid on arrival or departure.

Early arrival is not possible for rental accommodations

Can I hire (electric) bicycles at the campsite?

Regular bicycles can be rented at the reception desk. Only a limited number of bikes are available, so it’s often wise to inform us in advance that you want to hire bicycles. Then we can reserve them for you. We have ladies and men’s bicycles with front and/or rear child’s seats available. There’s also one ‘mom bike’ for rent. The costs are € 10.00 per day or € 50.00 per week. The costs for a child’s seat are € 2.50 per day per seat.

Electric bikes are for rent in Gasselte at Jaap Vos Rijwieltechniek. Mountain bikes are also for rent here.

Can I indicate a preferred location or accommodation?

Would you like to reserve on place number or rent accommodation? This is possible as from 4 days. If you book for a shorter period, we reserve the right to change the number if it suits us better. You will be informed about this.

Can I leave later than 10 a.m. or 11 a.m.?

You can book a late departure one day in advance at the earliest, provided the pitch or accommodation is not booked the next day.

You can request this at reception until 11am on the day of your departure. At reception, we will then check whether a late departure is possible.

If you meet the conditions, you can use your pitch and the facilities on the departure day until 21:00 at the latest. Are you leaving in the evening? Then we will ask you to pay any outstanding invoices and exchange your barrier card (if received) for an exit token between 1 pm and 4 pm.

Are you leaving outside reception opening hours? Then your barrier card will be exchanged for an exit token

Late departure charges (if possible):

Motorhome pitch: 10 euros

Tent pitch, Comfort pitch XL, Comfort pitch with private sanitary facilities: 15 euros

Rental accommodation: 30 euros

Can I make an online booking for periods of more than 28 days?

Absolutely! You’ll first have to choose your object type (e.g. comfort pitch). Once you have done that you can book longer periods in the calendar as well. In step 2 of the booking process you can also select a special offer that you want to use. Want to book a special offer more easily?

Press here

Can a reservation be cancelled free of charge?

When booking, we always advise you to take out cancellation insurance. You can arrange this via https://www.recreatieverzekeringen.nl/onze-verzekeringen/100095

How do you calculate discounts?

Discounts apply per family per booking and per pitch.

Kan ik mijn reservering ook verzetten naar een andere periode?
Terms of payment

Within three days of your reservation of your camping pitch or rental accommodation, we require a deposit of 50% of the total invoice amount. Two weeks before the start of your stay, the balance is due. If you book less than 14 days before your stay, the amount must be paid at once.

Welke standaardvoorwaarden hanteren jullie bij annulering?
When booking for multiple families. Will I pay only 1x reservation fee?

Reservation fees apply per person/family per place for a consecutive period. 1 pitch or accommodation can be booked per reservation